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Privacy Policy

Effective Date: 11.11.2025

1. Introduction

Welcome to Japonaisseur.com. We operate a website that promotes Japan on the Internet. We may also conduct small, voluntary surveys. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

2. Contact

If you have any questions about this policy, please contact us at dpo@japonaisseur.com

3. Details about the surveys

We collect the following types of data:

  • Survey Responses: Your opinions and feedback provided in the surveys. They may relate to opinions, attitudes or behaviors.
  • Personal Identification Information: In case any detail like the email address is asked in a question, you may input it only if you choose to provide it.

The purposes vary, but they relate mainly to aspects related Japan such as: traveling, perceptions, evaluations of past experiences etc. We only collect data that is necessary for the specified purposes.

Responses are collected using a universal link. This means we cannot trace who answered. The responses provided by respondents have no identification data, unless you opt to provide contact details for subsequent actions. In this case, your decision is voluntary.

You directly provide the data we collect and process when you voluntarily complete a customer survey or provide feedback

4. Legal Basis and Purpose for Processing Your Data

We process your data based on the following legal grounds under GDPR:

  • Consent: We will ask for your explicit, freely given, specific, and informed consent before collecting any personal data within a survey (e.g., an opt-in checkbox).
  • Legitimate Interests: We may process technical data (such as date of completion) to ensure the proper functioning and security of our website, or to analyze how our services are used so we can improve them.

5. How We Store Your Data and for How Long (Data Retention)

We store your data securely and do not provide any personal details to any third party, unless otherwise specified in the survey. We do not sell, trade, or otherwise transfer any personal information to outside parties with whom wo do not have GDPR agreements.

If you have provided any personal data (such as email adress) and you want to delete it, you have the right to request this. Please contact us via email for such matters.